Buda Castle Buda Castle, Budapest
2h Buda Castle walking tour booking is available via the below booking form. The tour starts every day at 2pm.
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We would like to organise a tour for a group of 40 students and 9 teachers from Paris. Is it possible to arrange this kind of tour ?
And could we book the tickets and pay once over there ?
Than you for your help,
kind regards.
Javed Favier Khan
Hello, I am trying to book a ticket for today at 2pm. The website wont let me, how can i get around this?
Hey i paid for a ticket for today but didnt get my ticket. I have a screenshot of the paypal payment.
Where do we meet?
Dear Lachlan,
I have forwarded the confirmation email to both your given email addresses.
Meeting: 2pm at 2 Holy Trinity Square Budapest, 1014. At the Holy Trinity Statue. Map: https://goo.gl/maps/9nUFw9eAMDv
Good morning, I’ve just paid with PayPal and received only the payment confirmation, could you please send me your confirmation email?
Hello Andrey, we have just re-sent you the confirmation email. Please check the spam folder of your email just in case.
Have a lovely time in Budapest!
Здравейте. Вчера направих резервация за икономична обиколка за 08.08.23, но не получих билети. Къде мога да ги видя?
Bonjour,
Je voudrais savoir si le château et le funiculaire sont ouvert le lundi 23 octobre.
Merci.
Bonjour, merci pour ton commentaire.
Le château de Buda et le funiculaire sont ouverts toute l’année.
J’espère que je pourrais être utile.
I have purchased a Budapest card. Pl. advise how can I use it to book your castle tour free of charge
Hello Stephen,
in this case there is no need to book your places on the tour, you can simply show up at the meeting point. Please have your Budapest Card with you, as you will need to present it to the tour guide.
Meeting point of Buda Castle Tour: 2 pm in the Castle District, in front of Matthias Church at the Holy Trinity Column, 1014 Budapest, Szentháromság tér
I’ve been trying to book a tour for today, and unfortunately the website is not allowing me to do so. It is our last day here, and we would really love to see the castle. Is there any way we can reserve 2 spots on the tour and pay once we reach the castle? Thank you very much, we are hopeful for good news.
Hello Spencer,
thank you for your email.
I am afraid, no drop ins are accepted, bookings need to be made online.
https://budacastlebudapest.com/budget-buda-castle-tour-booking/
Is there anything I can help you with? Please let me know if I can be of any help.
Hi,
I would like to book 4 adults’ tickets for the 29 April. However I don’t have an Paypal account and I don’t want one. When I book I can’t pay without the creation of an Paypal account…
Do you have any solutions…
Thanks,
Dear Guest,
You do not need to have a PayPal account for payment. The booking form automatically redirects you to the PayPal page, where you can pay by card without owning or opening a PayPal account, simply using the interface of PayPal. On the page, you can see a grey button saying “Check Out as a Guest”. If you click on it, you can fill out your card payment details, and after clicking “Pay Now”, you are all set.
Should you need any further assistance, please contact us at info [at] budacastlebudapest.com
Hi,
I also did not get a confirmation email and I have proof of payment….
Could you help?
thanks
Dear Dolev,
thank you for your comment. We have already contacted you via email as a response to your email. Could you please kindly check your spam folder?
Thank you.
Hi,
I also did not get a confirmation email from your website even after paying via paypal. Can you please assist?
Thanks
Dear Min an,
thank you for contacting us.
I would like to confirm that we have received your booking, and the confirmation email has been sent to your given email address.
Please check the junk/spam folder of your mailbox too.
If you could not find it there, please let us know asap. We’ve re-sent the email in the meantime (it has no attachment as the email is the ticket, equivalent)
Hello. I booked castle tour tickets for 5 people for the 26th of October. The payment has gone through but I haven’t received my tickets via email. Can you please check?
Hello Shivani,
thank you for your email. The confirmation email has been automatically sent to you by the booking system. Could you please check your spam folder? If you still cannot find it, please reply (we have already it over manually asap to be on the safe side)
Have a great time!
Hello,
I just payed for the ticket and received a confirmation, although I still haven’t received it.
Can you send me the voucher to my email address?
Kind Regards,
Wojciech Adamczyk
Dear Wojciech,
thank you for letting us know. The confirmation email (which is basically the same as your ticket) was already automatically sent to you: please make sure to check the spam folder in case it ended up there. At any rate, we have manually resent it again. Please let us know if there should be any further inconvenience, or if you wish to get sent it to a different email address too.
Have a great time in the Buda Castle and in Budapest!
Hello,
I’ve just paid for the ticket but I still haven’t received a confirmation. Please can you send the voucher to my email address?
Many thanks,
Rosie
Dear Rosie,
thank you for contacting us.
I would like to confirm that we have received your booking, and the confirmation email has automatically been sent to your given email address. Did you check the spam folder please? We have manually resent it again. Please let us know if there should be any further inconvenience, or if you wish to get sent it to a different email address too.
Just booked the 2 hour bc walking tour for tomorrow Nov-15 at 2pm. Received payment confirmation from PayPal but nothing from you.
Where do we meet ? What time? and With who?
Hello Andreas,
thank you for your email. The confirmation email is identical with the ticket, and was already sent to you: please make sure to check the spam folder in case it ended up there. Have you received it perhaps? At any rate, we have manually resent it again. Please let us know if there should be any further inconvenience.
Have a great time in Budapest!
Hi,
I paid for two tickets – 2 hour bc walking tour for Sunday 17 Mar 2019 at 2pm but I did not get a confirmation email and I have proof of payment from Paypal but no confirmation email from you.
Could you help?
thanks
Dear MK,
thank you, we have contacted you via email.
Hi
I have not receive any email from you yet. I have checked my spam folder as well.
Hello,
have you received the confirmation in the meantime?
Hi!
Yesterday (21.20.) I bought 2 tickets for me and my husband and the reservation and the payment were submitted but we didn’t receive any email with more information (we checked also spam etc). My mail address given by making reservation: rebi.valabkova@gmail.com .
Is it possible to handle this till tomorrow so we can attend on the Budget Buda Castle Tour? If not, please, send us a refund. Thank you!!
Hello
I have just paid for 2x tickets for Sunday 17th March. I received the email confirmation from paypal but not a confirmation email from yourselves. Please could you resend it to me and confirm the meeting point for the tour?
Thanks
Dear Natasha,
thank you for contacting us.
Of course, we will re-send you the confirmation email. Thank you for your patience.
Hello!
I booked 3 tickets for 16 March and I received the paypal confirmation, but I didn’t receive any confirmation mail from you. Could you please send me the mail with the tickets?
Best regards
Hello Maria,
we are sorry about the inconveniences.
We have already contacted the booking unit. We will get back to you asap.
Dear Maria,
thank you for your patience.
The confirmation email for today has just been sent to you.
Have a lovely time in budapest!
Hello!
I booked 2 tickets for 31 March and I received the paypal confirmation, but I didn’t receive any confirmation mail from you. Could you please send me the mail with the tickets?
Dear Kaustubh,
thank you for contacting us.
We have already sent you an email.
Thank you for your patience.
Hi!!
I want to book a tour for tomorrow (June 6th) for the castle but I don’t have a PayPal account and it asks me to create one, but I would rather not. Is there any other way to book?
Hello Catalina,
Payment can be made by a standard bank card, using the interface of paypal (you do not need to have or open a paypal account or paypal card).
After filling in and submitting the booking form, please just use the PayPal Guest Checkout / check out as a Guest option, where you can enter the details of your bank card.
https://budacastlebudapest.com/buda-castle-tour/
I hope I could be of help.
Dear Team,
we have a FIT booking for 3 Pax and they wanted to do Budget Buda Castle Tour – Buda Castle
please advise if this tour includes Funicular ride.
Details will be as follows:
PAX: 3 ADULT
DATE : 05th Sept
Regards
Manisha Mehta
+91 9654 755 716
Dear Manisha,
thank you for your inquiry.
The Budget Castle Tour does not include the Funicular ride.
We can recommend you to book the Castle Tour & Funicular & Cruise program: https://budacastlebudapest.com/buda-castle-tour-funicular-ride-river-cruise/
I booked and paid for through Paypal for the 2 pm Budget Castle Tour on September 17th for 2 adults. Like the other people that have commented in the recent past, I did not receive a confirmation E-mail to confirm my reservation and payment. I have checked all my spam and junk folders as well and nothing is to be found. Can you please Email me my confirmation so I have something to present to the tour guide on September 17th?
Dear Christine,
thank you for contacting us.
I would like to confirm that we have received your booking, and the confirmation email has automatically been sent to your given email address.
Unfortunately we received back an error message from your mailbox “rejected due to spam URL in content”, so we have forwarded the confirmation email to your Paypal address (t…..e@bellsouth.net).
Could you please check this mailbox too?
Thank you for your cooperation.
Hello, I would like to visit the Buda castle, is it allowed to take pictures inside? Thank you!
Hello Wenyao,
thank you for contacting us regarding photo opportunity inside the Buda Castle in Budapest.
History Museum: you can buy a photo and video ticket for 1000 HUF (approx. €3) on the spot.
National Gallery: photo/video tickets can be bought on the spot for 1000 HUF (approx. €3) – you can pay in cash (only HUF) or with card (Visa, Mastercard, Maestro, American Express, Union Pay).
Note: recording videos are only allowed in the permanent exhibitions in the National Gallery.
Have a great stay in Budapest!
I just purchased 2 adult tickets but the date mentioned was February 12th. We need it for February 15th. I sent an email to the email listed on the receipt about the problem but I haven’t heard back from them. What do I do? Or will the PayPal receipt be ok?
Where is the pick-up for the budget castle tour? I can’t seem to find it in the tour description. Thanks in advance.
Hello Anna,
the meeting point is inside the castle district, close to Matthias Church. The exact location will be sent with the confirmation email. I hope I could help.
Hello!
I bought two tickets yesterday (21.10.) and the reservation and payment were submitted but I didn’t receive any email with tickets (I checked also spam etc).
Please send me the tickets today. If I don’t receive them tomorrow, please send me a refund.
Thank you!
Dear Rebeka,
Thank you for letting us know.
We have just resent you the tickets, please check your spam folder too. Enjoy your stay in Budapest!
Hello! I booked two tickets for today’s Budget Buda Castle tour, but only got a PayPal transaction confirmation mail. How can I see my tickets? Could you please send them on my email?
Dear Adelina,
I would like to confirm that we have received your booking and we have emailed you.
Enjoy your stay in Budapest!
Hi did you receive my booking for 2 person for 30 Dec 2022
Dear Anthony,
Thank you for choosing us.
Yes, we did receive your booking and sent you the confirmation in a separate email.
We have now re-sent you the tickets, please check your spam folder too.
Have a wonderful time at Buda Castle!
Hi, I booked for two adults on April 18th. I had a Paypal transaction but did not receive my tickets. Would I be able to get an email with my tickets?
Hello Shayann, Thank you for contacting our team.
The confirmation was automatically generated and sent, now re-sent to the email address provided in the form. Kindly check the spam folder as well.
Enjoy your stay in Budapest!